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Processing RepairLink Shop Transactions
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Viewing Your OEC Payments Transaction History
KB Article #7969 The Transaction History grid lists the transactions charged to your stored payment metho...
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Using the Event Log to Track Order Progress in RepairLink Shop
KB Article #7499 RepairLink Shop's Event Log feature displays time stamps and details of all the events t...
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Submitting an Automotive Order in RepairLink Shop
KB Article #2587 RepairLink Shop is an Original Equipment (OE) online parts ordering solution designed fo...
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Ordering International/IC Bus Truck Parts in RepairLink Shop
KB Article #4836 RepairLink Shop allows you to conveniently order International and IC Bus truck parts fr...
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Viewing VIN Recall Information in RepairLink Shop
KB Article #6769 If a VIN has a recall notice on it, a VIN recall alert will appear for the vehicle in Re...
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Adding Parts by Part Number in RepairLink Shop
KB Article #2729 As a parts buyer, you can use the full capability of RepairLink Shop to find and add par...
Managing Carts in RepairLink Shop
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Viewing and Managing Saved Carts in RepairLink Shop
KB Article #2603 When you add parts to a shopping cart to create an order for a vehicle, you have the opt...
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Printing Your Shopping Cart Details in RepairLink Shop
KB Article #2632 After adding parts to a shopping cart or saving a cart, you can view and then print your...
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Tracking Your ASAP Delivery in RepairLink Shop
KB Article #6628 If your dealership is using our on-demand DeliverNow service, you can stay updated on th...
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Cancelling Your On-Demand Delivery in RepairLink Shop
KB Article #6630 If an on-demand delivery needs to be cancelled, those can be cancelled quickly. To can...
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Viewing Shopping Cart Details in RepairLink Shop
KB Article #2606 View shopping cart details in RepairLink Shop when you want to review your parts list or...
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Deleting Carts from RepairLink Shop
KB Article #2588 Unneeded carts can be deleted at any time. Only one cart can be deleted at a time. To d...
Getting Started with RepairLink Shop
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Adding and Updating Payment Methods
KB Article #7878 RepairLink Shop offers the option to pay dealers directly for parts at the time of order...
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Getting Started with RepairLink Shop
KB Article #3573 New to RepairLink Shop? Watch this short video to see how to see how an order flows fro...
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RepairLink Shop Video Tutorials
KB Article #6836
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Best Practices for Locating Automotive Parts in RepairLink Shop (Searching by Keyword or Browsing by Category)
KB Article #3023 While the quickest way to find a part is typically using the part number, RepairLink Sho...
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Registering for RepairLink Shop
KB Article #2561 Follow the process below to register and get started with RepairLink Shop. Note: RepairL...
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Finding Your Shop/Company ID in RepairLink Shop
KB Article #6828 When creating the parent-child relationships within RepairLink Shop, the shop/company ID...
Setting Up RepairLink Shop
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Locating and Selecting Dealers in RepairLink Shop (Shop Administrators Only)
KB Article #2565 Your RepairLink Shop administrator account allows you to specify which dealer you prefer...
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Managing Users in RepairLink Shop (Shop Administrator Only)
KB Article #2656 As an administrator, you have the ability to disable user accounts for anyone in your sh...
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Setting Up Text/Email Notifications in RepairLink Shop (--ADMINISTRATORS ONLY--)
KB Article #6703 Stay on top of updates to your orders by setting RepairLink Shop to send you email or t...
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Identifying DeliverNow Dealers in RepairLink Shop (Shop Administrators Only)
KB Article #6627 Need parts now? When you need expedited parts, your local dealer may offer on-demand ASA...
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Adding Dealers in RepairLink Shop
KB Article #2563 Your RepairLink Shop Administrator account allows you to manage a list of dealers you wa...
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Assigning Users to Locations in RepairLink Shop
KB Article #6824 Within RepairLink Shop's Enterprise Account Management (EAM), users can be assigned and ...
Taking Advantage of Part Programs
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Taking Advantage of Automotive Part Programs in RepairLink Shop
KB Article #6702 Get the best price on the best parts by taking advantage of the manufacturer programs an...
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Viewing Part Discount Promotions in RepairLink Shop
KB Article #3906 RepairLink Shop (U.S. only) users have the ability to quickly view the latest OEM promot...
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RepairLink Shop: Mazda Repair Parts Advantage Plus Program
KB Article #6361 Overview RepairLink Shop users that order from participating wholesale dealers are offer...
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RepairLink Shop: Nissan/INFINITI Wholesale Parts Program
KB Article #4217 Overview RepairLink Shop users that order from participating wholesale dealers are o...
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RepairLink Shop: Volvo Wholesale Parts Program
KB Article #6384 Overview RepairLink Shop users that order from participating wholesale dealers are of...
Shop Management Software Integration
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Using Shop Management Software With RepairLink Shop
KB Article #5424 Several shop management programs can be set up to directly integrate with RepairLink Sho...
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VIP Shop Management: Ordering Parts Using RepairLink Shop
KB Article #7461 VIP Shop Management allows you to interface directly with RepairLink Shop to order parts...
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Setting Up RepairLink Shop in Tekmetric
KB Article #7459 Tekmetric can be set up to directly interface with RepairLink Shop--allowing repair faci...
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Setting Up RepairLink Shop in Mitchell 1
KB Article #2746 Mitchell 1 can be set up to directly interface with RepairLink Shop--giving you the abil...
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Mitchell 1: Ordering Parts Using RepairLink Shop
KB Article #3024 Mitchell 1 allows you to interface directly with RepairLink Shop to obtain part informat...
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Updating RepairLink.exe for Mitchell 1
KB Article #4715 If you use RepairLink Shop within Mitchell 1, your version must be 7.5.0 or greater. If ...