Adding and Updating Payment Methods

KB Article #7878

RepairLink Shop offers the option to pay dealers directly for parts at the time of order processing.

To use this workflow, you must complete a short setup process. Once created, your payment details can be updated at any time.

Important: This workflow is only available for dealers that accept electronic payments through RepairLink.  

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To add a payment method in RepairLink Shop:

1. Click Account Management and then select Payments Customer.
   
2. In the Payments Customer section, review and complete the requested information. Note: Some information may be prefilled for you. 
3. Review the Terms of Service, then check the Terms of service accepted box if you agree with the conditions of this feature.
   
4. Click Create. A success message confirms the information is saved.
   
5. Click Payment Methods in the Payment Details navigation.
   
6. Select Card or US bank account.
   
7. Choose a payment method and fill out the required information:
   • Card: Fill out the information to add a card.
     
   • US bank account: 
     1. Enter your Email and Full name.
     2. Search for your bank or choose one listed.  Follow the prompts to connect your bank.
     3. If you cannot find your bank, click Enter bank details manually instead and follow the prompts. Note: If using this method, it takes 1-2 business days for approval. 
        
8. Click Save. The new payment method displays in the list below.
   
9. Once added, you can update your Payment Method information at any time.
10. Click Connected Dealers to see a list of your dealers that accept payments through RepairLink. 
    • Dealers with Active in the Status column accept payments through RepairLink Shop.
    • Dealers with Inactive in the Status column do not accept payments through RepairLink Shop.
      

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Updating Payment Methods in RepairLink Shop

After you set up your Payment Methods, you can edit your setup in the following ways (select from the tabs below to learn more):

• To change the details of a payments customer:

  1. Click Account Management, then Payments Customer.
     
  2. Edit the Payments Customer information.
     
  3. When ready, click Update.
  4. A success message confirms the information is saved.

• To change the payment information:

  1. Click Account Management, then Payments Customer.
     
  2. Click Payment Methods.
     
  3. Go to the Payment Method List. All changes save automatically. 
     
     1. Edit the Description in the provided field.
        
     2. Edit the email address in the Email for Receipts field.
        • The email address receives receipts for any transactions with that payment method.
          

• To choose a new default payment method:

  1. Click Account Management, then Payments Customer.
     
  2. Click Payment Methods in the Payment Details navigation.
     
  3. Click Set as default in the Default column to for your new default payment method.
     
  4. A success message confirms the new default method.

• To remove a payment method from your account:

  1. Click Account Management, then Payments Customer.
     
  2. Click Payment Methods in the Payment Details navigation.
     
  3. Click the trash can icon in the Remove column.
     
  4. Click Ok to confirm you want to remove the payment method.
     
  5. A Success message confirms the payment method is no longer on the account.